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Nerds on Site

August 4, 2009

Who do you call when you’re having technical problems with a computer that isn’t covered under a warranty? What about when the computer in question is a frankenstein of various parts, and a PC? This isn’t a situation that comes up very often for us because most of the computers we use are Macs covered under the Apple Care warranty.

I did a bit of Google research and was reminded of Nerds on Site. I’d seen their distinctive bright red Volkswagan beetle on the streets of Vancouver a few times and was curious to have them in to troubleshoot our computer problem. Our nerd, Jay, was very professional and really knew his stuff when it came to figuring out the hardware-related problem. He was also able to solve a font display issue that had been on-going for months and wasn’t successfully resolved by others. Best of all, Jay’s presence in the office for the forty-five minute visit had a minimal impact on productivity.

Would we use Nerds on Site again? Definitely.

Posted by Rachael Ashe at 10:40 AM Tracker Pixel for Entry

Comments

Dear Rachael, as a co-founder of Nerds On Site, I very much appreciate your public comments about Nerds On Site and Jay in particular. I know how much demand there is on everybody’s time which often only results in communicating experiences of DISsatisfaction, but we thrive on knowing we have serviced our customers well.

Please accept our humblest thanks and appreciation for being our customer.

By David Redekop from Canada on Aug 4, 2009

:-D Wow. Thanks for the glowing review! You just made my day!

Jay
Nerds On Site
778-384-0424

By Jay from Vancouver, BC on Aug 4, 2009

This kind of thing makes me so happy to be a Nerd!

By Ben from Chester, NS on Aug 4, 2009

Hey Rachael
The South African Nerds are also proud of Jay and we really cant get enough of him either.

I am not sure I want to share him with other people