Read Article 6.5: If you go 180 days without using any of your credits, Skype reclaims them all, without even a warning email. Didja know that? I've got a customer support request to get my credits back, and I'll let you know how it goes, but basically, I'm out $$$ for no reason.
“The superior man contains the means in his own person. He bides his time and then acts. Why then should not everything go well? He acts and is free. Therefore all he has to do is to go forth, and he takes his quarry. This is how a man fares who acts after he has ready the means.”
“kindergarchy n. Rule or domination by children; the belief that children’s needs and preferences take precedence over those of their parents or other adults.”
“As in 2007, the average U.S. worker has 14 vacation days this year. Just across the Canadian border, our counterparts get an average of 17 vacation days annually. But if you want a real “vacation envy” complex, consider the vacation banks of European workers. France tops the list with an average of 37 days, followed by Italy (33 days), Spain (31), the Netherlands and Austria (28), Germany (27) and Great Britain (26). “
I’m sorry to say it Travis, but it is your fault for not readin the Terms of Service. I’ve been aware of it since I bought my first Skype credit.
It was actually worse before. Their ToS said that credits expired after 180 days, since the day they were bought. People complained and they changed it 180 days since the last time they were used.
Hmmmm. That’s a wonderful attitude to have and I’ll have to try it with my clients.
Posted by Travis Smith at 12:36 am on Feb. 26, 2006
I do agree, it isn’t a very customer friendly policy. And even if it was ok the least they could do is to email you a warning a few days before the credit expires.
You can scroll right easily by holding down the SHIFT key and using your scroll wheel. (Firefox users trying this will end up jumping to old Web pages until a) Firefox releases a fix, b) they change their settings like so.)
