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Did You Know: Skype sometimes takes away all your credit for no good reason?

http://www.skype.com/company/legal/terms/tos_voip.html

Read Article 6.5: If you go 180 days without using any of your credits, Skype reclaims them all, without even a warning email. Didja know that? I've got a customer support request to get my credits back, and I'll let you know how it goes, but basically, I'm out $$$ for no reason.

posted at 10:28 am
on Feb. 23, 2006

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Comments

 

 

I’m sorry to say it Travis, but it is your fault for not readin the Terms of Service. I’ve been aware of it since I bought my first Skype credit.

It was actually worse before. Their ToS said that credits expired after 180 days, since the day they were bought. People complained and they changed it 180 days since the last time they were used.

 

Posted by Ianiv Schweber  at  11:59 pm on Feb. 24, 2006

 

 

 

Hmmmm.  That’s a wonderful attitude to have and I’ll have to try it with my clients.

 

Posted by Travis Smith  at  12:36 am on Feb. 26, 2006

 

 

 

I do agree, it isn’t a very customer friendly policy. And even if it was ok the least they could do is to email you a warning a few days before the credit expires.

 

Posted by Ianiv Schweber  at  11:32 am on Feb. 26, 2006

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