It seems like people are pilingcomplaints onto Telus, so let me add my story.
My friends Jason and Noriko moved into a new condo in downtown Vancouver on July 22. That’s 116 days ago. They have no phone service still.
As part of their move, they were going to switch from Telus to some other phone provider. But they wanted to keep their number.
Telus said they couldn’t release the number until the strike was over. And so they wait… and wait…
It would be bad enough to be without a land line. It’s even worse, because their condo’s door buzzer requires a land line to work. So they can’t let anyone into the building without coming down, and they can’t tell if anyone is at the front door unless they have their TV turned on to the door camera. It made it a little challenging when they had their housewarming party.
It’s not my story, so if you have questions about the details, I’ll see if I can get Jason to respond in the comments.
“Do stuff. Be clenched, curious. Not waiting for inspiration’s shove or society’s kiss on your forehead. Pay attention. It’s all about paying attention. Attention is vitality. It connects you with others. It makes you eager. Stay eager.”
“When, after a few years or a few months of a relationship, we find that we’re still unfulfilled, we blame our partners and take up with somebody more promising. This can go on and on—series polygamy—until we admit that while a partner can add sweet dimensions to our lives, we, each of us, are responsible for our own fulfillment. Nobody else can provide it for us, and to believe otherwise is to delude ourselves dangerously and to program for eventual failure every relationship we enter.”
You've got the gist of it and our frustration level right on. But the details are a little off. That's okay, though.
To be honest, we're actually not nearly as pissed off with Telus as we are with the company who we actually deal with for home phone service - Sprint (now Rogers).
You've galvanized me into action again, though, Trav. Thanks! I think it's past time to right Ted Rogers a nasty letter. Who should I "cc"?
Posted by Jason Manikel at 6:43 pm on Nov. 17, 2005
CC me!
And do tell me what details I have wrong -- I'm interested.
Posted by Travis Smith at 6:51 pm on Nov. 17, 2005
Telus does not provide good internet service It is high speed but often ( 7 out of the last 14 days ) has been unavailable during the day . This really poor if you use internet function such as banking services . Subcribe to telus and learn what the TSX did yesterday !
Highly unreliable service and to think they want to go into providing internet based TV .
Posted by Wm MacFarlane at 1:18 pm on Jun. 1, 2006
You can scroll right easily by holding down the SHIFT key and using your scroll wheel. (Firefox users trying this will end up jumping to old Web pages until a) Firefox releases a fix, b) they change their settings like so.)